What does Roamer Plus cost?

$4.99 a month, or $54.99 a year. Your plan renews until you cancel.

To switch from monthly to annual, open Account → Roamer Plus and choose Switch to annual. You pay $54.99 that day, minus a credit for the unused part of your current month, and your plan renews a year from that day. To switch back to monthly, choose Manage subscription, and monthly billing starts when your paid year ends. Manage subscription is also where you change your card or see invoices.

Does one subscription cover all my vehicles and my household?

Yes, every vehicle your linked Rivian account can see. To add a household member's vehicle, have them invite your linked Rivian account as a driver under Drivers and keys in the Rivian app.

To share the subscription, sign in to the same Roamer account on each person's device. A separate Roamer account needs its own subscription.

Why does history need Roamer Plus?

While your Rivian is awake, Roamer receives a reading every few seconds: battery, power, tires and location. Every new reading is stored, and your drives, charges and battery trends are built from them. Storing them costs money for each vehicle, every month, whether or not you look. Your subscription pays for that.

Why do AI assistants need Roamer Plus?

Assistants answer from what Roamer Plus records: your drives, charges, trips and the readings your Rivian sends every few seconds while awake. Without Roamer Plus, Roamer keeps your vehicle's latest status but no history, so an assistant couldn't answer most questions. Each question also reads through that history on Roamer's servers, which your subscription pays for. Use Roamer with AI assistants

Can I get history from before I subscribed?

Not from Rivian. Rivian can't send Roamer past drives and charges, so your history starts the day you subscribe. If you tracked with ElectraFi, ABRP or TezLab, you can import that history.

How do I cancel, and can I get a refund?

Open Account → Roamer Plus.

In your first 14 days: choose Cancel Roamer Plus, then Cancel and refund. You get back everything you paid, including a switch to annual, and Roamer Plus ends right away.
After that: choose Manage subscription and cancel there. Roamer Plus keeps recording until the end of the period you paid for. To undo the cancel before then, choose Resume Roamer Plus.

The refund comes with your first subscription. A later subscription, or a switch to annual after your first 14 days, isn't refunded.

What happens to my history after I cancel?

It stays visible for 6 months after Roamer Plus ends. Subscribe again within those 6 months and you keep it, and recording starts again. Nothing is recorded for the time in between. After 6 months, Roamer may delete your history. Download an archive to keep a copy.

What if a payment fails?

You keep Roamer Plus for 14 days and recording continues, with reminders during that time, whatever payment method you use. Choose Update payment method in Account → Roamer Plus. If you pay by card, check that it hasn't expired and your bank isn't blocking the charge.

If the payment still hasn't gone through after 14 days, Roamer Plus ends and your history stays for 6 months.

How do referrals work?

Your referral link is in Account → Referrals while your Roamer Plus is active. When another Rivian owner subscribes through it, they get $4.99 off their first payment, which is a free first month on the monthly plan. You get $4.99 in credit toward your next payment 14 days after their first payment above $0, if you both still have Roamer Plus then. On the monthly plan, that's 14 days into their second month.

Can I add a referrer after signing up?

Yes, before you subscribe or within 14 days after. Open Account → Referrals and enter their handle or referral link under Referred By. Once you've subscribed, the page shows your deadline. You can name one referrer.

What if prices change?

You'll get 45 days' notice. Monthly subscribers pay the new price from their first bill after the change.

If a price goes up because of outside costs, such as Rivian charging Roamer for access, annual subscribers can cancel and get back the unused part of their year, or move to the new price when they renew.

Roamer Plus and billing